### Do you test on animals?
Absolutely not. All Sloffi™ products are cruelty-free.

### Is this balm suitable for sensitive skin?
Yes — we use only clean, minimal ingredients. No artificial fragrance, no harsh chemicals.

### What is the shelf life?
Our balm has a shelf life of 3 years. Store in a cool, dry place.

### Where do you ship?
We currently ship across the United States.

### How long does shipping take?
Orders are typically delivered within 3–7 business days.

### What if I want to return the product?
You have 30 days from the delivery date. See our Return Policy for details.